Claims Handler
2 months ago
Job Summary:
We are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team in Solihull. As a Claims Handler, you will be responsible for communicating with parties involved in car accidents, gathering information, and managing a caseload of claims.
Key Responsibilities:
- Communicate with parties involved in car accidents and gather information for claim processing and assessment
- Manage a caseload of claims, planning telephone contact and updates with clients, insurance companies, and other third parties
- Keep accurate records of claim history and up-to-date positions
- Provide advice to clients regarding claims and additional services offered by the business
- Comply with technical and regulatory processes and procedures
Requirements:
- Previous experience in a busy administration or customer services role
- Proactive problem-solving and organizational skills
- Able to quickly learn processes and technical information
- A background in an insurance or credit hire business is an advantage
- Good overall ability with technology, including Microsoft Office packages
- A good standard of education
About Davies Group:
Davies Group is a leading provider of claims handling and vehicle replacement services. We value our employees and offer a supportive and inclusive work environment. As a Claims Handler, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced industry.
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