Claims Handler

2 months ago


Birmingham, Birmingham, United Kingdom Davies Group Full time

Job Summary:

We are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team in Solihull. As a Claims Handler, you will be responsible for communicating with parties involved in car accidents, gathering information, and managing a caseload of claims.

Key Responsibilities:

  • Communicate with parties involved in car accidents and gather information for claim processing and assessment
  • Manage a caseload of claims, planning telephone contact and updates with clients, insurance companies, and other third parties
  • Keep accurate records of claim history and up-to-date positions
  • Provide advice to clients regarding claims and additional services offered by the business
  • Comply with technical and regulatory processes and procedures

Requirements:

  • Previous experience in a busy administration or customer services role
  • Proactive problem-solving and organizational skills
  • Able to quickly learn processes and technical information
  • A background in an insurance or credit hire business is an advantage
  • Good overall ability with technology, including Microsoft Office packages
  • A good standard of education

About Davies Group:

Davies Group is a leading provider of claims handling and vehicle replacement services. We value our employees and offer a supportive and inclusive work environment. As a Claims Handler, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced industry.



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