Claims Handler

8 hours ago


Birmingham, Birmingham, United Kingdom Kier Group Full time
Job Title: Claims Handler

We are seeking a skilled Claims Handler to join our Transportation team based in Birmingham or Northampton. As a Claims Handler, you will play a crucial role in proactively managing caseloads of highway claims through to completion.

Key Responsibilities:
  • Manage a caseload of highway claims from start to finish, compiling reports, reviewing evidence, assessing liability, and communicating decisions to claimants.
  • Negotiate claims settlements within agreed authority levels.
  • Maintain accurate claim records within the reporting system.
  • Control input from loss adjusters on cases they are instructed to handle.
  • Build strong and collaborative relationships with our clients.
Requirements:
  • Claims handling experience is essential for this role.
  • A logical approach to problem-solving, attention to detail, and a high level of accuracy.
  • Able to communicate effectively with all levels and feel comfortable training junior members of staff.
What We Offer:

We are proud to offer our brilliant people a wide variety of benefits that you can tailor to your needs. Our benefits include competitive annual holiday entitlement, opportunities to buy/sell leave, a fantastic, matched pension scheme, and a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans.

We are committed to making Kier a diverse and inclusive place to work. Our employees are key in shaping Kier's diversity and inclusion initiatives, and we are proud of the steps we have taken so far. We look forward to seeing your application to join our team.



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