Salesforce Implementation Specialist
4 weeks ago
At Dojo 2022, we're looking for a skilled Salesforce Implementation Administrator to join our team. As a key member of our Salesforce team, you'll play a crucial role in shaping how we leverage Salesforce to support our business and customers.
Key Responsibilities:
- Guide our team and stakeholders as a Salesforce expert in product implementation, ensuring best practices are followed and sticking to our principles of favoring configuration over customization.
- Offer technical support and knowledge for escalated user and production issues, ensuring smooth operations across teams.
- Help grow the next generation of Salesforce Administrators by providing mentoring and guidance to junior team members.
- Manage deployments through CI/CD pipelines, ensuring smooth transitions from development to production.
- Create and maintain user roles, profiles, security settings, and custom objects/fields to ensure efficient access and usage across the company.
- Build and maintain reports, dashboards, and workflows that empower teams to make data-driven decisions.
- Evaluate, install, and configure third-party apps from the AppExchange to enhance Salesforce functionality.
Requirements:
- Certified Salesforce Administrator, with additional certifications like Advanced Administrator or Platform Developer 1 a plus.
- 3+ years of hands-on experience as a Salesforce Administrator.
- Deep expertise in Salesforce configuration, customization, and integration, with experience across Lightning Platform, Sales Cloud, and Service Cloud.
- Experience with Experience Cloud, Einstein, and AI chatbots is a plus.
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