Salesforce Platform Strategist

5 days ago


Bristol, Bristol, United Kingdom ADLIB Full time

ADLIB is seeking a seasoned Salesforce expert to lead their customer platform strategy and drive the development of the Salesforce function. As Customer Platform Technical Lead, you will be responsible for owning and driving forward the development, implementation, and optimization of the Customer platform (Salesforce CRM, Marketing Cloud, and Field Service).

Job Description
  • Be the go-to person for technical expertise in Salesforce.
  • Collaborate with key stakeholders and business owners to formulate a strategic roadmap for Salesforce, in order to meet organizational goals.
  • Vendor Relationship Management - Platform vendor relationship management and performance tracking.
  • Governance policy implementation for the platform, ensuring compliance and regulatory standards are met.
  • Oversee the technical design, development, deployment, and maintenance of the customer platform.
The Ideal Candidate
  • Extensive Salesforce experience in development, leadership, and platform maintenance and improvement.
  • Must hold at least two of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant.
  • Must be able to showcase experience of successful delivery of large programs across multiple Salesforce clouds and products.
  • Must be a Salesforce SME with deep knowledge of the platform both technically and functionally.
  • Experience with Vendor management and dealing with 3rd party suppliers.
  • Proven experience of managing a 24/7 production environment.
  • Demonstrable hands-on experience in Salesforce application setup, configuration, and administration.
  • Expert in Agile methodologies.
  • Track record of managing technology projects from design to build, test, and implementation.
What We Offer
  • An annual bonus based on company performance.
  • 25 days' paid holiday.
  • Pension scheme with employer contribution.
  • Flexible working opportunities.
  • Shared Parental Leave - 18 weeks full pay.
  • Other benefits include ShareSave, Bike to Work, Charity Match, amazing discounts, and more.


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