Aether Operations Host

4 weeks ago


Manchester, United Kingdom MANCHESTER AIRPORT PLC Full time

Job Title: Aether Operations Host

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as an Aether Operations Host at Manchester Airport. As a key member of our team, you will be responsible for delivering a seamless and elevated 5* travel experience to our guests.

Key Responsibilities:

  • Carry out a multi-stage Aether check-in process.
  • Screening and searching of intending passengers and luggage using x-ray equipment and body scanner.
  • Provide a chauffeuring service to ensure the safe transportation of guests and belongings / luggage to and from gate or hand off point in accordance with airside driving standards and gate protocols.
  • Working with our baggage handling service partner, transporting and hand off of hold luggage in accordance with individual airline Standard Operating Procedures.
  • Presentation of international arriving guests and baggage for Border Force verification.
  • Undertake patrols by foot or vehicle of airport premises and periphery.
  • Cleaning, refuelling and conducting physical searches of vehicles between movements.
  • Covering Front of House as required to ensure continuity of the operation and service delivery.

Requirements:

  • Demonstrate outstanding experience in a customer-focused environment.
  • A focus on attention to detail.
  • Ability to work in a team or unsupervised.
  • Hold a clean & valid UK Driving Licence.
  • Good Numerical and Literacy skills.
  • Excellent communication skills.
  • Have colour perfect vision.
  • A second language would be advantageous in order to communicate with a wide range of customers, but not essential.
  • Have resided continually in the UK for the last 3 years to be able to obtain Counter Terrorism Clearance.

Benefits:

  • Free on-site parking whilst on duty.
  • Access to our reward portal with discounts and savings.
  • 24-hour Employee Assistance Programme.
  • On-site discounts.
  • MAG Pension scheme which doubles your contribution.
  • Discounts on tram and train travel to work.
  • Discounts on MAG products such as Escape Lounges and holiday parking at our Airports.
  • Fantastic career development opportunities.
  • Full uniform provided in training.
  • 4 weeks free public transport once employed.

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