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Employee Relations Advisor

2 months ago


London, Greater London, United Kingdom Superdrug Full time
About the Role

We are seeking a highly skilled and experienced Employee Relations Advisor to join our People Advice team at Superdrug. As an integral part of our HR function, you will play a key role in supporting and managing day-to-day employee relations queries from our store teams.

Key Responsibilities
  • Provide well-considered advice on a variety of case types, reflecting Company policy and current employment law.
  • Attend in-person meetings or facilitated conversations and mediations, where appropriate.
  • Manage the helpdesk phone line, coaching, and advising callers, as well as triaging cases.
  • Perform administrative duties, including invites, letters, notetaking at key meetings, maintenance of in-house trackers, and upkeep of SharePoint files and Oracle HRM.
What We Offer
  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • ~2 staff discount codes for yourself and a family member or friend
  • ~30% discount on Superdrug Own Brand Products both in store and online
  • ~ Hybrid working patterns available depending on role responsibilities
  • ~ Company pension matching and bonus
  • ~ We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
About Us

Superdrug is a leading health and beauty retailer, committed to providing excellent customer service and a positive work environment for our employees. We are part of a group that works closely with Savers, The Perfume Shop, and Three UK.