Administrative Excellence Officer

4 hours ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire Full time
Join Our Team

We are seeking an experienced Academic Administration Manager to join our team at University Hospitals Coventry and Warwickshire.

About the Job

This role involves leading the development and implementation of education programs for administrative staff, monitoring and assisting with investigations into complaints, and collaborating with stakeholders to identify areas for improvement.

Responsibilities
  • Main Accountabilities:
  • Design and deliver high-quality training programs to meet the needs of administrative staff.
  • Conduct thorough investigations into complaints, applying Trust guidelines, policies, and procedures.
Requirements
  • Desirable Criteria:
  • Postgraduate qualification in a field such as education, human resources, or business administration.
  • A minimum of 5 years of experience in a similar role, preferably in a healthcare setting.
Our Benefits

We offer a competitive salary (£45,000 - £55,000 per annum), excellent benefits package, and opportunities for professional growth and development.



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