Retail Operations Manager

2 weeks ago

Bournemouth, Bournemouth, United Kingdom British Red Cross Full time

{"h1": "Shop Manager Role at British Red Cross", "p": "We are seeking a skilled Shop Manager to lead our charity shop in Bournemouth. As a Shop Manager, you will be responsible for providing a brilliant shopping experience for customers, working on the shop floor, and coordinating activities behind the scenes. You will also be responsible for achieving financial targets, inducting, training, and managing new staff and volunteers, and representing the British Red Cross to a high standard.", "ul": [{"li": "Lead a team that provides a brilliant shopping experience for customers"}, {"li": "Work on the shop floor and coordinate activities behind the scenes"}, {"li": "Design the perfect layout and environment to connect customers to our cause"}, {"li": "Achieve financial targets and manage new staff and volunteers"}, {"li": "Represent the British Red Cross to a high standard"}], "h2": "Requirements", "ul": [{"li": "Retail experience at supervisory level"}, {"li": "Deliver outstanding customer service and be comfortable with organisational and cash handling duties"}, {"li": "Proven management skills to develop and inspire your team"}, {"li": "Be an entrepreneur who can work to targets and use your initiative to achieve fantastic results"}, {"li": "Have proven IT skills experience"}, {"li": "Care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community"}], "h2": "What We Offer", "ul": [{"li": "Holidays: 25 days annual leave (including bank holidays) + option to buy extra days"}, {"li": "Pension scheme: Up to 5% contributory pension"}, {"li": "Flexible working: We do our best to accommodate your preferred work style"}, {"li": "Learning & Development: Wide range of career opportunities + comprehensive learning"}, {"li": "Discounts: Access to Blue Light Discount Card and employee benefits platform"}, {"li": "Wellbeing Support: Access to mental health and wellbeing assistance"}, {"li": "Team Working: Support our mission in a collaborative team"}, {"li": "CycleWork: Lease a bicycle through the scheme"}, {"li": "Season ticket loan: Interest-free loan for commuting expenses"}], "p": "At the British Red Cross, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination."}

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