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Retail Operations Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Age Uk Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our Southbourne team at Age UK. As a key member of our store management team, you will play a vital role in ensuring the smooth operation of our store, providing exceptional customer service, and supporting our Sales Assistants and volunteers.

Key Responsibilities
  • Collaborate with the Shop Manager to achieve sales targets and improve customer satisfaction
  • Lead a team of volunteers and staff, providing guidance and coaching to ensure excellent customer service
  • Manage stock levels, including receiving and processing deliveries, and maintaining a clean and organized store environment
  • Develop and implement effective retail processes to drive sales growth and customer engagement
  • Monitor and analyze sales data, identifying trends and opportunities for improvement
What We Offer
  • A 21 hour working week, providing a healthy work-life balance
  • 25 days holiday (pro-rata) + bank holiday allowance, allowing you to recharge and relax
  • A generous pension scheme, with Age UK contributing 8% to your retirement fund
  • Access to exclusive discounts and rewards through Blue Light Card and BenefitHub
  • Life assurance and Bupa health cashback plan, providing peace of mind and financial protection
About Age UK

Age UK is a leading charity that supports thousands of older people across the UK. We are committed to making a positive impact on the lives of older people, and we are seeking like-minded individuals to join our team.

We are an equal opportunities employer and welcome applications from candidates from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all individuals, and we are proud to be a Disability Confident employer.