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Charity Shop Manager

2 months ago


Bournemouth, Bournemouth, United Kingdom Hope Housing Training and Support Ltd Full time
Job Description

Job Title: Charity Shop Manager - Retail Operations Lead

Company: Hope Housing Training and Support Ltd

Location: Bournemouth

Job Type: Full-time

Contract Length: 4 months

Salary: £23,964.00-£26,448.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Job Summary:

We are seeking an experienced Charity Shop Manager to lead our new fundraising project, a charity shop to help further our charitable support. The successful candidate will have significant expertise and experience in retail and/or charity retail with an enthusiastic approach to charitable fundraising.

Key Responsibilities:

  1. Manage the Charity Shop: Oversee the daily operations of the charity shop, ensuring a safe and efficient environment for customers and staff.
  2. Lead the Team: Motivate and lead a team of staff and volunteers to achieve sales targets and provide excellent customer service.
  3. Develop Sales Strategies: Create and implement sales strategies to increase revenue and promote the charity's mission.
  4. Manage Stock and Inventory: Oversee the receipt, storage, and sale of donated goods, ensuring accurate stock control and minimal waste.
  5. Maintain a Safe and Clean Environment: Ensure the shop is well-presented, clean, and safe for customers and staff.
  6. Manage Finances: Handle cash handling, banking, and financial record-keeping, adhering to company policies and procedures.
  7. Report to Management: Provide regular reports to the Chief Executive on shop performance, sales, and any issues.

Requirements:

  • At least three years of experience in retail management, preferably in a charity retail environment.
  • Proven track record of success in sales and fundraising.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Self-sufficient and target-driven, with a passion for charitable fundraising.

Desirable Qualifications:

  • Experience in managing a team and leading volunteers.
  • Knowledge of charity retail planning and fundraising strategies.

Working Hours: The successful candidate will work the equivalent of 5 days a week, with flexibility to work weekends and attend meetings as necessary.