Customer Service Specialist

5 days ago


Tunbridge Wells, Kent, United Kingdom Recruitment Solutions Full time
Customer Service Specialist - Complaint Resolution

Are you a customer service professional looking for a new challenge? Do you have experience in complaint resolution and customer communication? We are seeking a skilled Customer Service Specialist to join our team at Recruitment Solutions.

Key Responsibilities:
  • Manage customer complaints and resolve issues in a timely and professional manner
  • Communicate effectively with customers via phone, email, and written correspondence
  • Analyze customer interactions and identify areas for improvement
  • Implement compliant resolutions and ensure regulatory requirements are met
  • Produce reports and provide regulatory liaison

We offer a hybrid working arrangement, with the opportunity to work from home up to 3 days a week. Our team is committed to customer experience and forward-thinking in approach. If you are a motivated and customer-focused individual, we would love to hear from you.

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A hybrid working arrangement

Apply now to take the first step in your career as a Customer Service Specialist at Recruitment Solutions.



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