Customer Service Specialist
2 weeks ago
Are you a customer service professional looking for a new challenge? Do you have experience in complaint resolution and customer communication? We are seeking a skilled Customer Service Specialist to join our team at Recruitment Solutions.
Key Responsibilities:
- Manage customer complaints and resolve issues in a timely and professional manner
- Communicate with customers via phone, email, and written correspondence
- Investigate and analyze customer complaints to identify root causes and implement solutions
- Ensure compliance with regulatory requirements and company policies
- Produce reports and provide regulatory liaison
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
- A hybrid working arrangement with up to 3 days per week working from home
About Us:
Recruitment Solutions is a leading employer-of-choice, committed to customer experience and forward-thinking in approach. We are a highly-established company with a strong reputation for delivering positive customer outcomes.
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