Customer Success Business Partner
1 week ago
Talent Partners Limited is a fast-growing technology company seeking an ambitious and motivated Customer Success Business Partner to join our team.
We are looking for an exceptional individual who can deliver an outstanding customer experience, identify revenue opportunities, and drive results in a dynamic, flexible environment.
The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to own challenges and learn quickly. They should be comfortable working in a SaaS-based environment and have a client-centric mentality.
Job Responsibilities- To work with clients in implementing new software applications across various sectors, including sports, music, leisure, and culture venues.
- Develop and maintain relationships with clients through managing their requirements, leading activation of software solutions, and understanding evolving client needs.
- Manage onsite or online training sessions and collaborate with clients to grow their revenue and enhance customer experience.
- Support marketing activities by attending events and shows.
- A desire to work in a dynamic, flexible, fast-paced environment.
- A strong work ethic and ability to own challenges and learn quickly.
- Entrepreneurial/problem-solving attitude and client-centric mentality.
- Good listening skills, networking ability, and effective communication with all levels of a client organisation.
- Fast learner comfortable in a SaaS based environment.
- A third-level qualification (degree level) is desirable but not essential.
- 2+ years' experience working in a SaaS-based customer-facing environment.
- Computer literate with knowledge of office packages and software packages; Jira, Clickup, or onepageCRM would be advantageous.
We offer a competitive salary range of £50,000 - £65,000 per annum, dependent on experience, plus additional benefits.
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