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Network Support Specialist
2 months ago
We are seeking a highly skilled Firewall Engineer to join our team at Fujitsu Services Limited. As a key member of our SDWAN Support team, you will be responsible for delivering exceptional support services to our prestigious central government customers.
Key Responsibilities:
- Provide expert-level support for firewall operations, including configuration, troubleshooting, and maintenance.
- Collaborate with cross-functional teams to design, implement, and deploy SDWAN solutions.
- Develop and maintain knowledge of industry-leading firewall technologies, including Cisco NG zone-based IOS Firewall solutions.
- Participate in the development and delivery of training programs to enhance the skills of peers and colleagues.
- Contribute to the improvement of our SDWAN support services, identifying areas for process improvement and implementing changes to enhance customer satisfaction.
Requirements:
- Proven experience in firewall engineering, with a strong understanding of firewall operations, configuration, and troubleshooting.
- Knowledge of IDS/IPS and content filtering technologies.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
- Ability to work in a fast-paced environment, with a strong focus on delivering high-quality results.
- Flexibility to travel and work on-site with customers, as required.
About Fujitsu:
Fujitsu is a Disability Confident Leader, committed to recruiting, retaining, and employing people with disabilities. We offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role. We are an inclusive business, welcoming and supporting individuals from diverse backgrounds and perspectives.