Cruise Amendments Expert
7 days ago
About Succeed Recruitment
Succeed Recruitment is an independent cruise agency seeking a skilled Cruise Amendments Specialist to join our team.
The ideal candidate will possess previous experience in the cruise industry, with a strong understanding of tailor-made holidays and customer service. They should be confident in their ability to provide expert advice and personal recommendations to customers.
As a Cruise Amendments Specialist at Succeed Recruitment, you will have the opportunity to work on a variety of exciting projects, including post-sales amendments, cancellations, and changes to flights, hotels, transfers, and tours.
Key responsibilities will include:
- Post sales amendments to tailor-made cruise packages
- Cancellations and changes made by customers and suppliers
- Schedule changes and amendments to flights, hotels, transfers, and tours
- Delivering high levels of customer service
- Offering expert advice and personal recommendations
To succeed in this role, you will require:
- Previous experience in the cruise industry - essential
- Experience with tailor-making cruise packages - essential
- Confident and pro-active telephone manner
- Able to work well within a small team
- Excellent attention to detail
We offer a competitive salary up to £28,000, plus excellent benefits, including fam trips, a day off on your birthday, and private medical healthcare. The role can be office-based in Greater Manchester or hybrid/fully home-based. If you're interested in learning more about this opportunity, please press the apply online button now.
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