Assistant Boutique Manager

7 days ago

Beckenham, Greater London, United Kingdom Jo Malone London Full time
Unlock Your Potential as an Assistant Boutique Manager at Jo Malone London

At Jo Malone London, we're seeking an ambitious and high-performing individual to join our team as an Assistant Boutique Manager. As a key member of our retail team, you'll play a leading role in driving sales, customer service, and operational excellence in our Bromley boutique.

About the Role

  • Support the Boutique Manager in leading, coaching, and developing our team of Sales Advisors to achieve sales, customer service, and operational targets.
  • Elevate our in-store events and services, including the signature Hand and Arm massage, wedding consultations, and other creative experiences.
  • Ensure the smooth running of the store, including inventory management and cash reconciliation.
  • Collaborate with the team to deliver exceptional customer service and drive sales growth.

What We Offer

  • Competitive industry salary and commission scheme eligibility.
  • Annual Leave & Family Leave, Product discount/Staff Product Concession monthly credit spend allowance, and Mental Health Wellbeing Initiatives.
  • Extensive Training & development offering and Benefits platform with exclusive discounts and offers.

About Us

At Jo Malone London, we're a people-first company, respecting and caring for our employees, communities, and consumers. We're committed to being the most inclusive and diverse beauty company in the world.

Qualifications

  • Proven retail experience at Supervisor or above level, preferably within beauty.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Experience of creating and executing in-store events and coaching/mentoring others to achieve their full potential.
  • A drive to achieve sales and customer service targets and flexible availability across days/hours.

Join Our Team

We're an equal opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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