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Assistant Store Director

2 months ago

Beckenham, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

We are seeking a highly motivated and experienced Assistant Store Director to join our team at Jo Malone London. As a key member of our store leadership team, you will play a vital role in driving sales, customer service, and operational excellence in our boutique.

About the Role

This is an exciting opportunity for a retail professional with a passion for beauty and a proven track record of success in a supervisory or management role. You will be responsible for leading, coaching, and developing our team of sales advisors to achieve sales, customer service, and operational targets.

Key Responsibilities

  • Lead and motivate a team of sales advisors to achieve sales and customer service targets
  • Develop and implement effective sales and customer service strategies to drive business growth
  • Manage store operations, including inventory management, cash reconciliation, and visual merchandising
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
  • Collaborate with the boutique manager to achieve business objectives and drive store performance

What We Offer

We offer a competitive salary, commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work life connections – employee assistance programme, and extensive training and development opportunities.

About Us

The Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and we are seeking talented individuals who share our values and passion for excellence.