IT Support Specialist
2 days ago
The Perse School is seeking a highly skilled and experienced IT Support Specialist to join their team in Cambridge.
This role will provide diverse technical support across all three school sites, assisting senior team members with various projects.
Key Responsibilities:
- Deliver outstanding customer-focused support to a dynamic user community.
- Install, upgrade, configure and support Microsoft platforms using tools like Intune.
- Provide hardware and software assistance for desktop and laptop computers, as well as printers, photocopiers, and telephones.
- Troubleshoot, diagnose and resolve issues related to IT equipment and network infrastructure.
- Manage user accounts, passwords and security permissions through Active Directory.
- Support audio-visual equipment, including display screens and auditorium projectors.
- Create and maintain documentation such as guides, procedural documents, reports and asset registers.
- Promote and safeguard the welfare of children and young persons.
Requirements:
- A good general level of education with GCSE level qualifications in English and Maths.
- Experience in similar IT environments.
- A strong knowledge of PC hardware, Windows platform and application support.
- Empathy for pupils, staff and the community.
Benefits:
- Pension scheme with employer contributions.
- Free lunch in term time.
- Free onsite parking.
- Cycle to work scheme.
The estimated salary for this role is around £29,000-£34,000 per annum. The Perse School offers a competitive benefits package and opportunities for personal and professional development.
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