Customer Service Representative

3 weeks ago


Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

Pertemps Basingstoke is seeking a skilled Customer Service Advisor to join their team.

This role involves handling customer inquiries, resolving issues, and providing exceptional service via phone and email.

The ideal candidate will be a resilient and empathetic individual with excellent communication skills, able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Handle customer service issues and resolve them in a timely and effective manner
  • Provide high-quality service via phone and email
  • Liaise with internal departments to resolve customer queries
  • Work closely with the transport team to ensure seamless customer service
  • Build and maintain key business relationships

Requirements:

  • Previous customer service experience
  • Excellent written and verbal communication skills
  • Ability to be resilient and empathetic when required
  • Excellent administrative skills
  • Proficient in Microsoft packages

The Role:

  • Salary of £27,456 FTE
  • Monday to Friday 8am - 4.30pm
  • Working only during term time, with occasional Saturdays and bank holidays
  • Incentive schemes to increase earnings
  • Exclusive range of high street discounts

If you're a problem-solver with excellent communication skills, this could be the perfect opportunity for you. Apply with an up-to-date CV or contact Jemma at Pertemps Basingstoke for more information.



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