Field Care Operations Manager
5 days ago
Cera is seeking a dedicated Field Care Supervisor to oversee the delivery of care services in the field. As an ambassador for our brand, you will be responsible for ensuring high-quality care standards are maintained while promoting our values of dignity, respect, and choice.
Key Responsibilities:
- Supervise carers to ensure they meet customers' requirements
- Complete care plans and reviews, as well as risk assessments and audits
- Engage in team meetings and participate in out-of-hours on-call duties
- Support carers with compliance and provide hands-on supervision
- Attend provider meetings and explore business opportunities
Requirements:
- Fully flexible with excellent communication skills
- Proven work history in the care sector and good knowledge of care standards
- Organised with good IT skills and a passion for delivering exceptional care
Benefits:
- Opportunities for training and development, including NVQs and in-house training
- Employee Assistance Programme and We Care benefits platform
- Paid DBS/PVG, SSSC, SCW registration, and qualifications
- 25 days holiday entitlement, mileage allowance, and free uniform
About Cera:
Cera's vision is to empower people to live their best lives through technology, professional care, and support. As a Field Care Supervisor with Cera, you will contribute to this vision by delivering exceptional care services and promoting our values.
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