Customer Service Representative

5 days ago


South Shields, South Tyneside, United Kingdom Screwfix Direct Ltd Full time

About Us

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Screwfix Direct Ltd is a leading retail company that's committed to providing an outstanding customer experience. Our team members are the heartbeat of our business, and we're seeking a talented Retail Assistant to join our ranks.

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The Job

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As a Retail Assistant, you'll be responsible for creating an engaging and welcoming store environment. Your key tasks will include:

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  • Ensuring the store is well-stocked and visually appealing.
  • Providing exceptional customer service, responding to queries, and resolving issues efficiently.
  • Working collaboratively with colleagues to achieve sales targets and promote products effectively.

What We Offer

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In return for your hard work and dedication, we offer a competitive salary of £23,500 per annum, plus a range of benefits, including:

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  • 28 days annual leave (including Bank Holidays).
  • Award-winning company pension scheme.
  • Life cover.
  • 20% discount on Screwfix and B&Q products.
  • Discounted healthcare.
  • Company share save schemes.


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