Service Centre Head
2 weeks ago
The Perfect Candidate
We are seeking a seasoned Operational Manager to lead our Service Centre team. As a key member of our senior leadership team, you will play a crucial role in driving business growth, improving operational efficiency, and ensuring customer satisfaction.
Your key responsibilities will include:
- Developing and implementing operational strategies to achieve business objectives;
- Managing budgets and resources to maximize profitability;
- Building strong relationships with stakeholders, including customers, colleagues, and external partners;
- Identifying and addressing operational risks and areas for improvement;
- Providing coaching and development opportunities for team members.
We offer a competitive salary range of £55,000 - £65,000 per annum, depending on experience.
What We Offer
In addition to a challenging and rewarding role, we offer a range of benefits, including:
- A comprehensive training and development program;
- A flexible rewards package, including holiday allowance and life assurance;
- An industry-leading pension scheme;
- A retail discount scheme and employee recognition awards.
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