Student Support Coordinator

4 days ago


Birmingham, Birmingham, United Kingdom Global Banking School Full time
Job Description

We are seeking a highly skilled and compassionate Student Support Coordinator to join our team at Global Banking School.

The successful candidate will provide guidance and support to students in their learning, wellbeing and engagement throughout their studies. This includes addressing student welfare by pastoral support and guiding students to services appropriate to their needs.

Main Responsibilities:

  • To manage student referrals, acting as a link between the Welfare Office, the relevant academic team and internal/external services.
  • To maximise attendance by working with student engagement managers to support students effectively.
  • To be an academic advocate for students, working closely with the academic team.
  • To provide training on health and wellbeing to staff and students.
  • To collaborate with student support services to provide 360-degree support for GBS students.
  • To assist with organising health and wellbeing social activities and events.
  • To contribute to maintaining and enhancing the quality of GBS working conditions.

Minimum Requirements:

  • Bachelor's degree in a relevant field (health-related preferred).
  • At least 2 years' experience in a similar role.
  • High computer literacy and proficiency in Microsoft Office.
  • Strong organisational skills and attention to detail.
  • Knowledge of DDA and SENDA guidelines.
  • Experience working with physical disabilities.
  • Ability to recognise specific learning difficulties.

Salary: £28,000 - £32,000 per annum, depending on experience.



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