Restaurant Operations Manager
2 days ago
Estimated salary: £40,000 - £60,000 per annum.
About the RoleWe are seeking an experienced Restaurant Operations Manager to join our team at Dobbies. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service and food quality.
Main Responsibilities- Lead a high-performing team to deliver outstanding customer experiences.
- Maintain operational standards, ensure compliance with health and safety regulations, and minimize wastage.
- Develop and implement effective stock management controls and monitor commercial targets.
- Support the delivery of in-store events, including seasonal highlights and regular fixtures.
- Communicate effectively with central support teams to maintain smooth operations and improve business processes.
- Work collaboratively with the overall Garden Centre Management team to deliver a safe working environment, commercially successful store, and great place to work for colleagues.
- Proven experience in restaurant management, preferably in a garden centre or hospitality setting.
- Strong commercial awareness, understanding of budgets, profitability, and improved ways of working.
- Able to manage stock controls, adhere to health & safety regulations, and identify training needs.
- Effective coaching and training skills to ensure team members deliver first-class customer experiences and safe centre environments.
- Adaptable, able to act quickly and enthusiastically to changing priorities, workload, and new regulations or requirements.
- Positive attitude towards change, lead the team through each session with care and motivation to deliver the best.
- Demonstrate Dobbies' values at all times: we're one team, getting better every day, bring a smile, live and breathe gardens, and make it work for our customers.
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