Senior Hospitality Manager
4 days ago
About the Opportunity: We are looking for a highly motivated and ambitious Deputy General Manager to lead our team at Frankie & Benny's. If you're passionate about delivering exceptional customer experiences and driving sales growth, we want to hear from you
Job Summary: As a Deputy General Manager, you will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional customer experiences. You will work closely with the Restaurant Manager to achieve business objectives and contribute to the overall success of the restaurant.
Main Responsibilities:
- Lead by example and demonstrate a passion for delivering exceptional customer service
- Drive sales growth through effective inventory management, pricing strategies, and marketing initiatives
- Maintain high standards of food quality, presentation, and consistency
- Develop and implement training programs to improve team performance and skills
- Monitor and control costs, including labor, inventory, and waste reduction
- Conduct regular staff meetings and provide feedback on performance
- Collaborate with the Restaurant Manager to plan and execute events, promotions, and menu launches
Requirements:
- Previous experience as a Restaurant Manager or Deputy General Manager in a fast-paced and competitive environment
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and inspire teams
- Ability to work well under pressure and prioritize tasks effectively
- Degree in Hospitality Management or related field
Salary and Benefits: £45,000 - £60,000 per annum, plus bonuses, incentives, and benefits package.
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