Customer Service Representative

2 weeks ago


Norwich, Norfolk, United Kingdom Reed Full time
Customer Service Advisor Role

We are seeking a skilled Customer Service Advisor to join our team at Reed. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

This is an exciting opportunity to work in a fast-paced, customer-focused environment where you will be handling multiple software packages and thinking on your feet. You will be working closely with our team to resolve customer queries, actively listening and providing solutions to their problems.

As a Customer Service Advisor, you will be the first point of contact for our customers, and you will need to be patient, self-assured, and able to diffuse any heightened emotions. You will also have the opportunity to work with customers who have disabilities, speak foreign languages, or are upset, and you will need to be able to handle these situations with empathy and professionalism.

To be successful in this role, you will need to have experience in a customer-facing environment, be able to handle multiple software packages, and be able to think on your feet. You will also need to be able to work independently and as part of a team, and be able to communicate effectively with customers and colleagues.

If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you. Please contact Andrea Makings or Maxine Ettridge at the Norwich office of Reed for more information.



  • Norwich, Norfolk, United Kingdom Service Service Full time

    Job Title: Sales RepresentativeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have excellent communication skills and a passion for sales?We are seeking a Sales Representative to join our team at Service Service. As a Sales Representative, you will be responsible for making outbound calls to customers, processing...


  • Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full time

    Call Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...


  • Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full time

    Call Handler OpportunityWe are seeking dynamic and hardworking individuals to join our team as Call Handlers within the Contact Centre in Norwich.As a Call Handler, you will be responsible for answering operational calls and providing accurate assistance over the telephone using the appropriate software/triaging tools.You will interact with the public,...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    We're seeking a highly motivated and personable IT-literate customer service professional to join our professional services organisation.The customer service team provides support to multiple e-commerce web shops daily, through telephone, email, and online chat support.As a customer-focused individual with a proactive approach, you'll thrive in a fast-paced...


  • Norwich, Norfolk, United Kingdom Reed Full time

    We are seeking a skilled Customer Service Representative to join our team at Reed. This role involves handling customer inquiries and providing exceptional service via telephone, email, or face-to-face interactions.The ideal candidate will possess experience in a fast-paced, customer-focused environment and be proficient in handling multiple software...


  • Norwich, Norfolk, United Kingdom Wheatstone Solutions Full time

    A new opportunity has arisen for a Customer Service Representative to join Wheatstone Solutions, a leading provider of recruitment services. The successful candidate will be responsible for delivering exceptional customer care to homeowners in the Norwich area.The Role:Reporting to the Head of Department, the Customer Service Representative will provide a...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...


  • Norwich, Norfolk, United Kingdom Aviva Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing and servicing their home insurance policies, and gathering the necessary information to ensure...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAt Evander, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to resolve...


  • Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full time

    Job Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...


  • Norwich, Norfolk, United Kingdom East of England Ambulance Service Trust Full time

    Job Title: Ambulance Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as an Ambulance Service Representative. As a key member of our Contact Centre in Norwich, you will play a vital role in providing exceptional customer service to our patients and the public.The successful candidate will be responsible for answering...


  • Norwich, Norfolk, United Kingdom BT Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at EE. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries and resolving...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAt Evander, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate effectively with clients, customers, and internal stakeholders to...


  • Norwich, Norfolk, United Kingdom The VPS Group Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at The VPS Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless communication with our clients, stakeholders, and internal teams.Key...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom Norwich Airport Full time

    Job DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...


  • Norwich, Norfolk, United Kingdom Norwich Airport Full time

    Job DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...


  • Norwich, Norfolk, United Kingdom World Fuel Services Full time

    At World Kinect, our employees are the key to our global success.The Customer Service Representative is an integral part of the Watson Team, a fast-paced customer service team with a responsibility for delivering an exceptional customer experience to customers in the UK.Reporting to the customer service team leader, the Customer Service Representative is an...


  • Norwich, Norfolk, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer service, responding...