Hospitality Services Manager

2 weeks ago


Crawley, West Sussex, United Kingdom Crimson Hotels Full time

The Crimson Hotels group is a dynamic and rapidly expanding hotel chain with a strong commitment to delivering exceptional hospitality experiences.

We are seeking a highly skilled and motivated Food and Beverage Supervisor to join our team at Crowne Plaza London Gatwick Airport.

The successful candidate will be responsible for ensuring a warm welcome to our guests, anticipating their needs, and delivering outstanding customer service to achieve 100% guest satisfaction.

Key responsibilities will include supervising the smooth operation of the Food and Beverage department, managing staff, and maintaining high standards of quality and service.

We are looking for an individual with excellent customer service skills, the ability to work under pressure, and strong organisational skills.

The ideal candidate will possess a warm, polite, and professional attitude, excellent communication skills, and a great command of the English language.

Relevant experience in a 4* property and a qualification in Hospitality studies are desirable.

We offer a range of benefits, including fantastic room discounts, additional annual leave, and access to a private healthcare plan.

At Crimson Hotels, we are committed to creating a diverse and inclusive work environment where everyone can thrive.



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