Hospitality Ambassador

3 weeks ago


Crawley, West Sussex, United Kingdom Crimson Hotels Full time

Food and Beverage Attendant Role

Crimson Hotels is seeking a skilled Food and Beverage Attendant to join its dynamic team at the Crowne Plaza London Gatwick Hotel. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service to our guests and clients.

Key responsibilities include:

  • Greeting and serving customers across all service outlets (bar, club lounge, conference area, and restaurant)
  • Room service delivery
  • Setting up and closing of service outlets
  • Maintaining the cleanliness of service outlets in line with regulatory standards

To succeed in this role, you will need:

  • Excellent customer service skills
  • Experience in hospitality or a service-driven environment
  • Adaptable, enthusiastic, energetic, and solution-focused approach
  • Outstanding communication skills and command of the English language
  • Team player
  • Eligibility to work in the UK

Crimson Hotels offers a range of benefits, including:

  • Fantastic room discounts within the Crimson Hotel group and across the IHG brand of hotels
  • My Crimson Rewards and Recognition schemes
  • Birthday day off
  • Private Healthcare Plan
  • Superb learning and development opportunities for career progression
  • Company pension scheme and life assurance
  • Complimentary refreshments and freshly cooked meals while on duty
  • Employee introduction bonus scheme
  • Sales Champions bonus scheme

Crimson Hotels is committed to creating a diverse and inclusive work environment where everyone can thrive. We celebrate our differences and value the contributions of all our employees, regardless of age, gender, race, disability, sex, sexual orientation, maternity or pregnancy, religion or belief.



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