Guest Services Associate
4 weeks ago
We are seeking a Guest Services Associate to join our team at Splendid Hospitality Group. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
Key Responsibilities:
- Operate the premises 24/7, ensuring the smooth running of the hotel
- Set up the buffet system in the restaurant area for mealtimes
- Adhere to Food Safety and Hygiene practices
- Clear and sanitize tables in the restaurant and reception areas
- Maintain the cleanliness and tidiness of public areas, stores, and staff rooms
- Deal with guest queries in a polite and friendly manner
- Record all complaints, comments, and special requests in the daily handover log
- Communicate effectively with other departments to ensure minimal impact on guest service
What We Offer:
- Free meals on duty
- Free parking
- Apprenticeship programs available
- Learning and development opportunities through our Leadership Development Programs
- Heavily discounted hotel stays and food and beverage discounts at IHG Hotels and Resorts Worldwide
- Uniform provided
- 24/7 Employee Assistance Program for you and your family
- Life assurance
- 28 holiday days (pro rata for part-time)
- Automatic enrolment into a workplace pension scheme
Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Hotel Guest Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Splendid Hospitality Group Full timeJob SummaryWe are seeking a highly motivated and friendly Resident Services Assistant to join our team at Holiday Inn Express London Gatwick - Crawley. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring the smooth operation of the hotel, and maintaining a clean and welcoming environment.Key...
-
Night Receptionist
1 week ago
Crawley, West Sussex, United Kingdom AccorHotel Full timeAre you a night owl with a passion for delivering exceptional customer service?We are seeking a Night Receptionist - Guest Service Assistant to join our team at ibis Styles London Gatwick Airport.Key responsibilities:Deliver great customer service to our guests, ensuring a warm and welcoming experienceProcess guest arrivals and departures, handling room...
-
Front Desk Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeAt Crimson Hotels, we're seeking a skilled Front Desk Associate to join our team at the Crowne Plaza London Gatwick Hotel. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a seamless guest experience.The ideal candidate will possess excellent communication skills, a strong attention to...
-
Front Desk Associate
4 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeRole OverviewCrimson Hotels is seeking a skilled Front Desk Associate to join its team at the Crowne Plaza London Gatwick Hotel. As a key member of the hotel's front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesMeet and greet guests, checking them in and out, and...
-
Bar Service Associate
1 week ago
Crawley Down, West Sussex, United Kingdom Premium Country Pubs Full timeDiscover your passion for pouring and mixing drinks as Bar Staff at Premium Country Pubs.Our ideal candidate will bring experience and enthusiasm to our team, ensuring guests receive exceptional service and enjoy their time with us.Responsibilities:Greet and serve our guests, making sure they leave happy.Work collaboratively with our team to create a warm...
-
Customer Service Associate
1 week ago
Crawley, West Sussex, United Kingdom Dunelm Full timeJob OverviewRole SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Dunelm in Crawley.Key ResponsibilitiesProvide exceptional customer service and support to customers in store.Be fully flexible and available to work a minimum of 24 hours per week, including evenings and weekends.Contribute to...
-
Food and Beverage Service Associate
4 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Attendant to join our team at the Crowne Plaza London Gatwick Hotel.As a Food and Beverage Attendant, you will play a vital role in delivering exceptional customer service to our guests and clients. Your primary responsibilities will include greeting and serving customers...
-
Customer Service Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Benugo Full timeWe are seeking a skilled Customer Service Associate to join our team at Benugo. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our coffee bar and deli.Key Responsibilities:Taking orders and serving food and drinks with a smileMaintaining the highest standards of customer service at all...
-
Sales Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Moto Full timeWe're on a mission to transform the UK's rest stop experience, and we need talented individuals to join our team as Sales Associates.Location: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YAAbout the RoleWe're seeking enthusiastic and energetic individuals to sell M&S Simply Food's high-quality products and deliver...
-
Front Desk Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full timeAbout us Bloc Hotel Operations Ltd - Gatwick is a dynamic and innovative short-stay hotel that aims to redefine the boundaries and expectations for hospitality. As a Reception Team Member, you will be part of a proactive and purposeful team that prioritizes guest satisfaction and comfort.About the role This role involves working a variety of shifts,...
-
Customer Service Associate
3 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Associate to provide excellent customer service and support the store's operations in Crawley, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation and...
-
Logistics Delivery Associate
2 weeks ago
Crawley, West Sussex, United Kingdom First Call Contract Services Full time £16We are seeking a skilled Logistics Delivery Associate to join our team at First Call Contract Services.About the Role:The successful candidate will be responsible for delivering letters and small parcels to home and business addresses, as well as sorting mail prior to departure and conducting vehicle checks.Key Responsibilities:Sort and prepare mail for...
-
Hotel Guest Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Splendid Hospitality Group Full timeResident Services Assistant RoleWe are seeking a highly approachable and friendly Resident Services Assistant to provide overnight support for our hotel operations. As a key member of our team, you will be responsible for ensuring the smooth running of our departmental operations and providing exceptional service to our residents.Key ResponsibilitiesOperate...
-
Delightful Food Service Associate
1 week ago
Crawley, West Sussex, United Kingdom Compass UK & Ireland Full timeWe are seeking an exceptional Delightful Food Service Associate to join our team at Chartwells, a leading provider of catering and support services to the education sector. As part of Compass Group UK&I, we strive to build a culture that respects and celebrates individuality, providing opportunities for personal and professional growth.As a Customer Services...
-
Food Preparation and Service Associate
4 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £18,000 - £25,000We are seeking a Food Preparation and Service Associate to join our team at beBee Professionals in Crawley, United Kingdom.Key Responsibilities:Assist in the preparation and serving of food to customers in a fast-paced kitchen environment.Maintain a clean and safe kitchen environment, adhering to health and safety regulations.Ensure all food items are stored...
-
Sales Associate
4 weeks ago
Crawley, West Sussex, United Kingdom TJX Companies, Inc. Full timeAbout the RoleWe're looking for a Sales Associate to join our team at TJX Companies, Inc. As a Sales Associate, you'll be the face of our brand, providing exceptional customer service and helping customers find the perfect products.Your ResponsibilitiesProvide outstanding customer service, answering questions and addressing concerns in a friendly and...
-
Sales Associate
4 weeks ago
Crawley, West Sussex, United Kingdom TJX Companies, Inc. Full timeAt TJX Companies, Inc., we're looking for a Sales Associate to join our team. As a Sales Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.About the RoleAs a Sales Associate, you'll be responsible for providing excellent customer service,...
-
Sales Associate
3 weeks ago
Crawley, West Sussex, United Kingdom TJX Companies, Inc. Full timeAt TJX Europe, we're looking for talented individuals to join our team as Retail Associates. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience that keeps our customers coming back.About the RoleAs a Retail Associate, you'll be responsible for...
-
Customer Service Ambassador
4 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeAt Crimson Hotels, we're seeking a skilled Customer Service Ambassador to join our team at the Crowne Plaza London Gatwick Airport hotel. As a key member of our front desk team, you'll be responsible for delivering exceptional customer experiences, ensuring seamless check-ins and check-outs, and providing personalized support to our guests.As a Customer...
-
Customer Service Ambassador
2 weeks ago
Crawley, West Sussex, United Kingdom Slim Chickens Full timeWe're on the hunt for a vibrant and friendly individual to become an integral part of our Front of House team at Slim Chickens. As a key member of our team, you'll play a vital role in creating an exceptional guest experience, ensuring that our customers leave with a smile on their face.About the RoleAs a Team Member, you'll be responsible for delivering...