Front Desk Associate

3 weeks ago


Crawley, West Sussex, United Kingdom Crimson Hotels Full time

At Crimson Hotels, we're seeking a skilled Front Desk Associate to join our team at the Crowne Plaza London Gatwick Hotel. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in a hospitality setting is desirable, but not required.

Key responsibilities will include:

  • Meeting and greeting guests, checking them in and out, and resolving any issues that may arise
  • Accurately inputting guest data and maintaining accurate records
  • Assisting guests with their needs during their stay, including providing information and recommendations
  • Taking payments and handling customer complaints in a professional and courteous manner

We offer a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • A fun and dynamic work environment
  • Complimentary refreshments and meals while on duty
  • Free parking on site

Crimson Hotels is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.


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