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Service Delivery Manager
2 months ago
We are seeking an experienced and dedicated Service Manager to join our team at TRCGroup. As a Service Manager, you will be responsible for leading a team of support workers and ensuring the delivery of high-quality services to individuals with Autism and Learning Disabilities.
Key Responsibilities- Recruitment, retention, and engagement of staff team(s)
- Leading continuous professional development of teams
- Undertaking regular quality supervisions, appraisals, debriefs, team meetings
- Managing rotas and time sheets for the service in line with procedures
- Completing a minimum of 12 hours per week directly supporting the individual
- Identifying and developing talent for succession planning
- Undertaking senior support worker, team leader, and support worker duties where applicable
- Covering shifts where there is a shortfall within the rota and no cover can be found
- Liaising with the responsible housing provider for repairs and maintenance
- Leading on health and safety responsibilities as determined by the partnership with the housing provider
We break the mold when it comes to recruitment agencies. With a straightforward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines. When you choose to work with The Recruitment Crowd, you're choosing a team of devoted recruitment consultants who will only find the perfect fit for you.
