Primary Care Network Coordinator
5 days ago
About the Role
The Care Coordinator Specialist will work within the Nottingham City General Practice Alliance, providing coordination, administrative, and support to the clinical teams and other members of the organization. The primary responsibility of the post holder will be to coordinate the PCN response to the Directed Enhanced Service requirements across PCN GP practices.
Main Duties
The role will involve leading project work and collating practice data, identifying and understanding patient cohorts, patient engagement, and administrative tasks that support the smooth and effective running of the PCN. The administrative support to the primary care network will include activities such as organizing meetings, recording minutes, and action. The post holder will need to have excellent telephone communication skills to support patients and external providers such as care homes and safeguarding teams.
Key Responsibilities
- Assess patient needs and help patients gain and use knowledge, skills, and confidence to become active participants in their care.
- Act as a first point of contact for patients coming into the service and assess their engagement level.
- Collaborate with the clinical teams and other members of the organization to provide coordination and administrative support.
- Lead project work and collate practice data to support the smooth and effective running of the PCN.
Requirements
The ideal candidate will have experience with SystmOne and a good understanding of healthcare. Full training and development will be provided. The post holder will need to have excellent IT skills, be able to work in a fast-paced environment, and work well under pressure. They will also need to be enthusiastic and able to work as a team, using their own initiative.
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