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Customer Service Representative

2 months ago

Monmouth, Monmouthshire, United Kingdom Lidl Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process customer transactions accurately and efficiently, handling cash, card payments, and other payment methods.
  • Assist with stock management, receiving and storing merchandise, and maintaining inventory levels.

What We Offer:

  • A competitive hourly rate of £12.40.
  • A 20-30 hour contract, providing a great work-life balance.
  • 30-35 days' holiday (pro rata) per year, allowing you to relax and recharge.
  • 10% in-store discount, giving you a discount on all your shopping needs.
  • A pension scheme, helping you plan for your future.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.