Deaf Community Support Officer

2 weeks ago


Liverpool, Liverpool, United Kingdom Liverpool in Work Full time

About the Role

We are seeking a highly motivated and friendly individual to join our Support and Advice Team at Liverpool in Work. The team empowers and assists people with hearing loss with a wide range of issues, from letter translation and phone calls to helping individuals find new accommodation or employment.

As a key member of the team, you will work closely with our Local Authority and voluntary sector partners to build networks and professional relationships. Effective communication in British Sign Language is essential for this role.

The Advice and Support Officer is a challenging and rewarding position that involves:

  • Delivering scheduled drop-in advice sessions in various locations for our communities.
  • Arranging one-to-one appointments and home visits to provide support, information, and advice.
  • Managing short-term cases where individuals require support with specific issues or to achieve agreed outcomes over a period of 6-12 weeks.
  • Keeping up-to-date records of advice and support provided.

We welcome applications from Deaf people and individuals with hearing loss who possess excellent communication skills, the ability to work independently, and as part of a team. If you are passionate about supporting individuals with hearing loss and possess the necessary skills and experience, we encourage you to apply.



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