Housing Sustainment Officer
4 weeks ago
We are seeking a highly motivated and experienced Housing Sustainment Officer to join our team at Riverside. As a key member of our community support team, you will work directly with families living in our properties or neighbourhoods to provide support and guidance to those with multiple economic and social needs.
Key Responsibilities- Work with clients and their families to assess their needs and barriers to sustaining accommodation, developing a plan of action and support in a trustworthy and supportive environment.
- Identify families in need of support and work proactively with local family projects, children's centres, and other partner agencies to bring about the best outcomes for individuals engaged.
- Empower service users to deal with day-to-day tenancy issues, payment of rent, and other tenancy-related issues.
- Establish a two-way referral process with colleagues in housing management, income management, and community engagement to support sustainable tenancies.
- Deliver a service that has measured outcomes in relation to eviction prevention, income maximisation, and tenancy sustainment.
- Experience of managing a caseload and working to achieve targets.
- Experience of providing face-to-face support for customers with multiple economic and social needs, including young people, lone parents, people involved with the police or the criminal justice system, and those who have not worked for some time.
- Must have a driving licence and access to own car.
Riverside is a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy competitive pay, a generous pension, 28 days' holidays plus bank holidays, flexible working options, investment in your learning and personal development, and a wide range of benefits.
We are inclusive and value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
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Housing Sustainment Officer
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Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly motivated and experienced Housing Sustainment Officer to join our team at Riverside. As a key member of our community support team, you will work directly with families living in our properties or neighbourhoods to provide support and guidance to those with multiple economic and social needs.Key ResponsibilitiesWork with...
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Housing Sustainment Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly motivated and experienced Housing Sustainment Officer to join our team at Riverside. As a key member of our community support team, you will work directly with families living in our properties or neighbourhoods to provide support and guidance to those with multiple economic and social needs.Key ResponsibilitiesWork with...
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Housing Sustainment Officer
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Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly motivated and experienced Housing Sustainment Officer to join our team at Riverside. As a key member of our community support team, you will work directly with families living in our properties or neighbourhoods to offer help to those with multiple economic and social needs.Key ResponsibilitiesEmpower service users to...
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