Business Administration Assistant

2 days ago


London, Greater London, United Kingdom Getting In Limited Full time

Role Summary

This Business Administration Reception Apprentice position at Forest Hill Group Practice is an excellent opportunity to develop your administrative skills and gain experience in a fast-paced healthcare environment.

You will be responsible for meeting and greeting patients, answering telephones, and running the appointment system effectively. Additionally, you will assist with admin tasks such as patient registration, change of address, and prescription processing.

The successful candidate will possess strong communication and IT skills, with the ability to work well under pressure and multitask efficiently.

We offer a competitive salary of £18,000 - £22,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities, including a Level 3 Business Administrator Apprenticeship Standard.

Key Responsibilities:

  • Meeting and greeting patients
  • Answering telephones and directing calls where necessary
  • Running the appointment system effectively
  • Admin tasks such as registration of patients, change of address, etc.
  • Processing prescriptions
  • Taking requests for home visits and medical advice
  • Dealing with patient queries
  • Opening and closing of the surgery
  • Setting/restoring telephone system
  • Sorting incoming post and taking post to the Post Office
  • Ensuring patient waiting areas are tidy and ventilated
  • Keeping notices and signs tidy and up-to-date

About Us

Forest Hill Group Practice is committed to providing high-quality medical services in a friendly, happy, and healthy environment. We value our staff and strive to create a positive and supportive team culture.



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