Hospitality Team Lead

3 weeks ago


Chelsea, Greater London, United Kingdom Harrods Full time
About the Role

We are seeking a highly skilled Restaurant Supervisor to join our dynamic team at Harrods. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of waiting staff to deliver a world-class dining experience.

Key Responsibilities:

  • Manage the restaurant waiting teams to ensure seamless service delivery
  • Collaborate with the Restaurant Manager to achieve operational excellence
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead by example, demonstrating a passion for hospitality and a commitment to excellence
  • Monitor and maintain high standards of health and safety, NPS, wastage, and reporting

About You

We are looking for a motivated and experienced individual with a proven track record in hospitality management. You will have a strong understanding of operational excellence, customer service, and team leadership. Your excellent communication skills, passion for hospitality, and ability to work under pressure will make you an ideal candidate for this role.

What We Offer

  • A competitive salary up to £17ph
  • Set contracted hours: Full time role, 42 hours, 5 days a week
  • Great learning and development opportunities
  • Staff Canteen
  • Up to 30 days' annual leave (including Bank holidays) + your birthday off
  • Up to 33% Harrods discount

Uniquely You

At Harrods, we celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. We believe that the personality and authenticity of our people set us apart, and we are proud of our culture where people from all walks of life can grow and thrive.



  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a skilled and experienced hospitality professional to join our team as a Host. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.Key ResponsibilitiesMaximise customer satisfaction by providing prompt and efficient...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a skilled and experienced hospitality professional to join our team as a Host. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.Key ResponsibilitiesMaximise customer satisfaction by providing prompt and efficient...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a talented individual to bring our vision to life in the world of luxury hospitality. This is an exceptional opportunity to be part of a passionate and supportive team, creating memorable experiences that set the standard for excellence.About the RoleAs a key member of our Front of House team, you will be responsible for delivering exceptional...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a talented individual to join our Front of House team at Harrods, one of the world's leading luxury department stores.As a Hospitality Specialist, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Your key responsibilities will include:Taking food and beverage...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a team of hospitality specialists to bring our vision to life at Harrods, one of the world's leading luxury department stores. This is an opportunity to be part of something truly spectacular and create memorable experiences that will set the standard for luxury dining worldwide.About the RoleA service-focused role, with a key focus on...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a team of hospitality specialists to bring our vision to life at Harrods, one of the world's leading luxury department stores. This is an opportunity to be part of something truly spectacular and create memorable experiences that will set the standard for luxury dining worldwide.About the RoleA service focused role, with a key focus of...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a talented individual to join our Front of House team as a Waiter. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our discerning guests.Key Responsibilities:Take food and beverage orders in a professional manner, ensuring seamless...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a talented individual to join our Front of House team as a Waiter. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesTake food and beverage orders in a professional manner,...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a skilled and experienced hospitality professional to join our team as a Host. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.Key ResponsibilitiesMaximise customer satisfaction by providing prompt and efficient...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a skilled and experienced hospitality professional to join our team as a Host. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.Key ResponsibilitiesMaximise customer satisfaction by providing prompt and efficient...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a team of hospitality specialists to bring our vision to life. This is your chance to be part of something truly spectacular. At Harrods, we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a team of hospitality specialists to bring our vision to life. This is your chance to be part of something truly spectacular. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.About the RoleA service focused role, with a key focus of maximising the customer experience and working within the Host...

  • Design Project Lead

    2 weeks ago


    Chelsea, Greater London, United Kingdom Côte Full time

    Design Project LeadAt Côte, we're looking for a skilled Design Project Lead to join our team. As a key member of our design team, you'll be responsible for coordinating design projects that take our restaurants to the next level.What You'll Do?Develop and implement design projects that meet our brand standards.Collaborate with our restaurant teams, design...

  • Demi Chef de Rang

    3 weeks ago


    Chelsea, Greater London, United Kingdom Harrods Full time

    We are seeking a hospitality specialist to bring our vision to life in a fine dining environment. This role offers the opportunity to create memorable experiences and be part of a successful Restaurant team.The Demi Chef de Rang will report into the supervisor and Assistant Manager, working closely with the Chef de Rang to ensure the smooth running of the...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a talented individual to join our dynamic Front of House team at Harrods. This role offers a unique opportunity to work in a prestigious luxury department store, providing exceptional customer service and contributing to the delivery of memorable experiences.Your ResponsibilitiesTake food and beverage orders in a professional...

  • Lead Engineer

    4 days ago


    Chelsea, Greater London, United Kingdom smart managed solutions Full time

    About the RoleAt Smart Managed Solutions, we partner with leading companies to deliver premium engineering services. As a Shift Leader, you will oversee daily operations, ensuring the highest standards of maintenance and repair within your area of responsibility.Key ResponsibilitiesSupervise the day-to-day operation of the relevant shiftCarry out planned...

  • Executive Chef

    4 weeks ago


    Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a highly skilled and experienced Head Chef to lead our culinary team at Harrods. As a key member of our hospitality team, you will be responsible for the operation and organization of one of our most popular restaurant kitchens.Key Responsibilities:Set daily production levels and guidelines for the kitchen teamDelegate tasks and...

  • Executive Chef

    4 weeks ago


    Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a highly skilled and experienced Head Chef to lead our culinary team at Harrods. As a key member of our hospitality team, you will be responsible for the operation and organization of one of our most popular restaurant kitchens.Key Responsibilities:Set daily production levels and guidelines for the kitchen teamDelegate tasks and...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a highly skilled and experienced Head Chef to lead our culinary team at Harrods. As a key member of our hospitality team, you will be responsible for the operation and organization of one of our most popular restaurant kitchens.Key Responsibilities:Set daily production levels and guidelinesDelegate tasks to your teamDevelop and...


  • Chelsea, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a skilled and experienced Chef de Rang to join our dynamic Restaurant team at Harrods, one of the world's leading luxury department stores. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key...