Customer Service Representative
4 weeks ago
Customer Service Advisor Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service while building and maintaining strong relationships with our clients.
Key Responsibilities:
- Provide excellent customer service and support to our clients.
- Resolve customer inquiries and concerns in a timely and professional manner.
- Escalate complex issues to the Customer Services Manager as required.
- Build and maintain strong relationships with our clients through effective communication and issue resolution.
- Communicate customer feedback to the Customer Services Manager and contribute to the improvement of our services.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Confident and professional demeanor when interacting with clients.
- Ability to work independently and as part of a team.
- Drive to succeed and progress in a customer-focused role.
About First Base Employment
First Base Employment is a leading recruitment agency specializing in placing candidates in a range of industries. We are committed to providing exceptional service to our clients and candidates alike.
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