Customer Service Representative

4 weeks ago


Toddington Gloucestershire, United Kingdom First Base Full time

Customer Service Advisor Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service while building and maintaining strong relationships with our clients.

Key Responsibilities:

  • Provide excellent customer service and support to our clients.
  • Resolve customer inquiries and concerns in a timely and professional manner.
  • Escalate complex issues to the Customer Services Manager as required.
  • Build and maintain strong relationships with our clients through effective communication and issue resolution.
  • Communicate customer feedback to the Customer Services Manager and contribute to the improvement of our services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Confident and professional demeanor when interacting with clients.
  • Ability to work independently and as part of a team.
  • Drive to succeed and progress in a customer-focused role.

About First Base Employment

First Base Employment is a leading recruitment agency specializing in placing candidates in a range of industries. We are committed to providing exceptional service to our clients and candidates alike.



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