Freelance Customer Service Tutor/assessor
6 months ago
Responsibilities:
- Provide exceptional customer service training and assessment to apprentices
- Assess and support apprentices to prepare for level 2 Customers service practitioner standard EPA
- Maintain accurate records and update information as needed
- Collaborate with team to ensure quality assurance and compliance for funding are up to date and of a high standard
**Skills**:
- Excellent communication skills, both verbal and written
- Ability to educate and explain concepts in a clear and concise manner
- Experience working with apprentices as an assessor /tutor
- Ability to organise and plan your diary to ensure good use of time and travel.
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to multitask and prioritize tasks effectively
An enhanced DBS will need to be provided.
This is a part time freelance position and hours can be flexible. Travel will be paid by the mile
**Job Type**: Freelance
**Salary**: £13.00-£15.00 per hour
Expected hours: 4 - 6 per week
**Benefits**:
- Flexitime
Schedule:
- Flexitime
Work Location: In person
Reference ID: Freelance apprentice customer service Tutor/Assessor
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