Customer Service Advisor
2 weeks ago
Customer Service Advisor
Location: Toddington, Gloucestershire (must have driving licence and car)
Hours: Fulltime | Permanent | 8.30 am - 5 pm
Salary: £24,000 per annum
Our client is one of the fastest growing companies in the UK They are looking for a Customer Service Advisor to join their expanding team on a fulltime permanent basis.
Reporting into the Customer Services Manager, you will provide excellent customer service whilst building new and existing customer relationships.
No experience required – Our client wants to meet candidates with passion, energy, and a drive to succeed
Key Responsibilities of a Customer Service Advisor
* Ensure excellent customer service is always provided.
* Resolve customer equerries in a timely manner.
* Escalate customer concerns as required.
* Manage and build customer relationships.
* Communicate customer feedback to the Customer Services Manager.
* Liaise with internal departments to improve quality.
Key Skills of a Customer Service Advisor
* Customer service experience is desirable but not required.
* Ability to build strong internal and external relationships.
* Confident talking on the phone and replying to emails.
* Excellent time management and multitasking skills.
* Drive to succeed and progress.
To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment
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