Optics Industry Professional

4 days ago


Selby, United Kingdom Edmund Optics Full time

**Job Overview**

We are seeking an experienced Product Support Manager EMEA to join our dynamic team. As a key member of our organization, you will play a vital role in driving customer satisfaction, revenue growth, and high productivity. Your primary responsibility will be to manage and develop the Product Support Team to ensure that they are equipped to provide exceptional technical and applications support activities.

In this challenging and rewarding position, you will work closely with the Product Support Team to identify opportunities for continuous improvement of sales processes and customer journeys. You will also participate in tradeshows and conferences, interface with marketing to provide customer feedback, and identify customer support needs.



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