Social Care Quality Assurance Manager

4 weeks ago

Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

Job Title: Social Care Quality Assurance Manager

Location: Remote

Job Type: Full-time

About the Role:

We are seeking a highly skilled Social Care Quality Assurance Manager to join our team at Gleeson Recruitment Group. As a Quality Assurance Manager, you will be responsible for overseeing a portfolio of care homes across South Wales and South East, ensuring compliance with CIW regulatory standards and best practices.

Key Responsibilities:

  • Conduct regular audits and evaluations of our care services to ensure adherence to high standards of care.
  • Identify areas for improvement and work with operational teams to create and implement action plans.
  • Provide guidance and advice on the continuous improvement of service delivery.
  • Lead the development, implementation, and monitoring of the Quality Assurance framework.
  • Ensure compliance with CIW regulatory standards, staying updated on relevant changes in legislation and best practices.
  • Act as the point of contact for CIW inspectors, managing inspections and audits.
  • Lead on the preparation and presentation of reports for external regulatory inspections and internal governance.
  • Develop and maintain effective risk management strategies, ensuring all risks are identified, assessed, and mitigated.
  • Manage governance processes including incident reporting, safeguarding, and quality improvement action plans.
  • Ensure services meet health and safety regulations and other statutory requirements.
  • Lead investigations into serious incidents, complaints, or safeguarding issues and oversee corrective actions.
  • Work collaboratively with senior management, external regulators, and other stakeholders to ensure quality standards are maintained and improved.
  • Provide leadership, advice, and support to internal teams in matters related to quality assurance, governance, and compliance.
  • Maintain strong professional relationships with key stakeholders, including CIW, local authorities, and the people we support.
  • Regularly report to the senior leadership team on quality performance, risks, and regulatory compliance.
  • Lead on internal audits and present findings to senior management, identifying opportunities for service improvement.

Requirements:

  • Excellent knowledge of CIW regulatory frameworks and inspection processes.
  • Strong leadership and decision-making skills with the ability to influence and engage stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to handle complex issues relating to governance and compliance.
  • Credible and professional, with excellent communication and interpersonal skills.
  • Ability to work under pressure, manage multiple priorities, and deliver results to deadlines.
  • Commitment to promoting high standards of care, safeguarding, and continuous improvement.

Desirable Experience:

  • Prior experience as a CIW inspector or auditor.
  • Membership of relevant professional bodies (e.g., Social Care Wales).

  • Social Care Quality Assurance Manager

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionRole – Social Care Quality LeadLocation: South Wales and South EastSalary: £50k-£55k depending on experienceYour role as a Quality Lead / Manager:You will be responsible for overseeing a portfolio of care homes across South East and South Wales. You will manage a team of compliance partners and ensure compliance of sites.We are looking for...

  • Social Care Quality Lead

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

    Job Title: Social Care Quality LeadLocation: South Wales and South EastSalary: £50k-£55k depending on experienceAs a Quality Lead / Manager, you will oversee a portfolio of care homes across South East and South Wales. You will manage a team of compliance partners and ensure compliance of sites. We are looking for someone to drive quality assurance and...

  • Quality Assurance Manager

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

    Job Title: Quality Assurance ManagerJob Summary:We are seeking a highly skilled Quality Assurance Manager to oversee a portfolio of care homes across South East and South Wales. As a Quality Assurance Manager, you will be responsible for managing a team of compliance partners and ensuring compliance of sites.Key Responsibilities:Conduct regular audits and...

  • Care Services Quality Assurance Specialist

    1 week ago

    Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

    We are seeking a highly experienced Quality Lead to oversee a portfolio of care homes across South East and South Wales. Main ResponsibilitiesYour role will involve managing a team of compliance partners and ensuring compliance of sites with CIW regulatory standards. You will be responsible for driving quality assurance and improvement within Adult Social...

  • Quality Assurance Specialist

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Gleeson Recruitment Group Full time

    Job Title: Quality Assurance SpecialistAt Gleeson Recruitment Group, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the highest standards of care and compliance in our care services.Key Responsibilities:Conduct regular audits and evaluations of our care...

  • Care Support Specialist

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Social Care Full time

    About the Role:We are seeking a dedicated and compassionate Care Support Specialist to join our team at Hays Social Care. As a Care Support Specialist, you will play a vital role in supporting adults with learning disabilities and complex needs in the Swansea area.Key Responsibilities:Deliver high-quality care and support to individuals with learning...

  • Quality Assurance and Improvement Lead

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hoop Recruitment Full time

    Hoop Recruitment is seeking a dedicated and experienced Quality Lead to join a leading healthcare provider in East and West Wales.As the Quality Lead, you will be responsible for managing all areas of Quality Assurance and Improvement, working collaboratively with the operations team and leading a team of Quality Partners to create an environment of enriched...

  • Quality Assurance Manager

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Michael Page Full time

    We are seeking a highly skilled Quality Assurance Manager to join our team at Michael Page. As a Quality Assurance Manager, you will be responsible for overseeing and ensuring the quality management systems are compliant with regulatory standards.The ideal candidate will have a strong background in quality management, with experience in leading internal and...

  • Care Assistant

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Social Care Full time

    About the Role:As a Support Worker with Hays Social Care, you will be part of a dedicated team providing essential care and support to individuals with learning and/or physical disabilities. No previous experience or qualifications are necessary, as comprehensive training will be provided.Key Responsibilities:Supporting personal and physical care...

  • Care and Support Assistant

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Social Care Full time

    A leading social care organisation in South Wales, Hays Social Care, is seeking a dedicated Care and Support Assistant to join their team. As a Care and Support Assistant, you will be part of a dynamic team providing essential care and support services for individuals with learning and/or physical disabilities.Key Responsibilities:Supporting personal and...

  • Care Support Professional

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Social Care Full time

    About the Role:We are seeking a dedicated and compassionate Support Worker to join our team at Hays Social Care. As a Support Worker, you will play a vital role in providing high-quality care and support to adults with learning disabilities and complex needs.Your Key Responsibilities:Support individuals with their daily routines, ensuring their physical and...

  • Quality Assurance Manager

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hoop Recruitment Full time

    Quality Lead OpportunityHoop Recruitment is seeking a passionate and experienced Quality Lead to join a leading healthcare provider in East and West Wales. As the Quality Lead, you will manage all areas of quality assurance and improvement, working collaboratively with the operations team and managing a team of quality partners to create an environment of...

  • Care Support Specialist

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Brook Street Social Care NMR Full time

    About the Role:We are seeking a skilled and compassionate Care Support Specialist to join our team at Brook Street Social Care NMR. As a Care Support Specialist, you will be responsible for providing emotional and physical support to individuals with various needs, including learning disabilities, physical disabilities, and mental health conditions.Key...

  • Peripatetic Care Home Manager

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Leaders In Care Recruitment Ltd Full time

    Job DescriptionWe're seeking an experienced Care Home Manager to join our client, a National provider of care services across the UK. As a Peripatetic Manager, you'll be responsible for managing multiple care homes in Wales, ensuring they comply with relevant legislation and registration requirements. You'll also engage in leisure and social activities with...

  • Care and Support Assistant

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Hays Social Care Full time

    About the Role:As a Support Worker with Hays Social Care, you will be part of a dedicated team providing essential care and support to individuals with learning and/or physical disabilities. No previous experience or qualifications are necessary, as comprehensive training will be provided.Key Responsibilities: Supporting personal and physical care needs...

  • Senior Care Specialist

    1 day ago

    Swansea, City and County of Swansea, United Kingdom Brook Street Social Care NMR Full time

    At Brook Street Social Care NMR, we are dedicated to providing exceptional care and support services to individuals in need. Our team of professionals is committed to delivering high-quality care that promotes independence, dignity, and well-being.We are currently seeking a highly motivated and compassionate Care and Support Coordinator to join our team. As...

  • Care Support Specialist

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Brook Street Social Care NMR Full time

    About the Role:We are seeking a dedicated and compassionate Support Worker to join our team at Brook Street Social Care NMR. As a Support Worker, you will play a vital role in providing high-quality care and support to individuals with varying needs, including learning disabilities, physical disabilities, and mental health conditions.Key...

  • Care Support Specialist

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Brook Street Social Care NMR Full time

    About the Role:We are seeking a skilled and compassionate Care Support Specialist to join our team at Brook Street Social Care NMR. As a Care Support Specialist, you will play a vital role in providing high-quality care and support to individuals with varying needs, including learning disabilities, physical disabilities, and mental health conditions.Key...

  • Quality Assurance and Compliance Manager

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Kinetica Full time

    Job DescriptionQuality Assurance and Compliance ManagerAbout the Company:Kinetica is seeking an experienced Quality Assurance and Compliance Manager to oversee quality at our medical device company based in South Wales.Responsibilities:Manage the Quality Management System to ensure compliance with ISO 13485, EU MDR, UK MDR, and FDA requirements.Lead a team...

  • Care Manager Specialist

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom M&D Care Full time

    We are seeking a highly skilled and compassionate Care Manager Specialist to join our team at M&D Care. As a key member of our residential support services, you will play a vital role in delivering high-quality care and support to vulnerable adults with complex needs.Key Responsibilities:Reporting to the Registered Manager, you will be responsible for...