Quality Assurance Manager
4 weeks ago
Job Title: Quality Assurance Manager
Job Summary:
We are seeking a highly skilled Quality Assurance Manager to oversee a portfolio of care homes across South East and South Wales. As a Quality Assurance Manager, you will be responsible for managing a team of compliance partners and ensuring compliance of sites.
Key Responsibilities:
- Conduct regular audits and evaluations of our care services to ensure adherence to high standards of care.
- Identify areas for improvement and work with operational teams to create and implement action plans.
- Provide guidance and advice on the continuous improvement of service delivery.
- Lead the development, implementation, and monitoring of the Quality Assurance framework.
Requirements:
- Excellent knowledge of CIW regulatory frameworks and inspection processes.
- Strong leadership and decision-making skills with the ability to influence and engage stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to handle complex issues relating to governance and compliance.
- Credible and professional, with excellent communication and interpersonal skills.
- Ability to work under pressure, manage multiple priorities, and deliver results to deadlines.
Desirable Experience:
- Prior experience as a CIW inspector or auditor.
- Membership of relevant professional bodies (e.g., Social Care Wales).
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