Store Leader

3 weeks ago


Edinburgh, Edinburgh, United Kingdom KPI Recruiting Ltd Full time

Store Manager - Fort Kinnard – £26,000 p/a + commission up to £300 a month

Company:

KPI Retail

Job Summary:

As the Store Manager, you will be at the forefront of driving the store's success, focusing on both profitability and exceptional customer satisfaction. With a passion for delivering outstanding customer experiences, you will lead, motivate, and inspire your team of consultants and Assistant Manager.

Key Responsibilities:

  • Leadership & Team Development: Lead and inspire your team by providing ongoing training, coaching, and support to deliver exceptional customer service.
  • Communication & Collaboration: Act as the key liaison between Senior Managers, Head Office, and your team, ensuring smooth communication and alignment with company objectives.
  • Performance Management: Develop strategies and local initiatives to enhance store performance, ensuring contributions to company-wide goals.
  • Operational Excellence: Establish and maintain high operational standards, managing budgets and minimizing shrinkage.
  • Visual Merchandising: Ensure products are always beautifully displayed, correctly coded, and priced, using the appropriate POS to maximize customer appeal.
  • Stock Management: Take responsibility for maintaining optimal stock levels, ensuring a strong commercial focus that aligns with company procedures.
  • Product Knowledge: Continuously learn and share product expertise with your team, ensuring they are well-informed to assist customers.
  • Data-Driven Decisions: Use data analysis to plan, forecast sales, and identify opportunities for growth.
  • Staff Management: Oversee recruitment, training, performance reviews, and one-on-one coaching sessions to build a high-performing team.
  • Health & Safety Compliance: Ensure full compliance with security protocols and health and safety legislation to provide a safe and secure working environment.

Benefits:

  • 25% staff discount.
  • In-store incentives and bonus schemes.
  • Industry-leading training and development programs.
  • Progression pathways for career growth.

If you're ready to lead a dynamic team, deliver exceptional customer experiences, and take ownership of store success, we'd love to hear from you.


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