**Salesforce Quality Assurance Specialist**

5 days ago

Edinburgh, Edinburgh, United Kingdom Trustpilot Full time

About the Role:

We are seeking a skilled and detail-oriented Salesforce Quality Assurance Specialist to join our team at Trustpilot. As a key member of our creative team, you will be responsible for ensuring the seamless integration and functionality of our Salesforce software, Zuora, and payment gateways.

Key Responsibilities:

  • Conduct end-to-end testing of Salesforce software, Zuora, and payment gateways to verify functionality, data integrity, and system integration.
  • Develop and implement comprehensive test plans, test cases, and test scripts to validate system requirements and business processes.
  • Perform User Acceptance Testing (UAT) to ensure solutions meet user requirements and business requirements.
  • Collaborate with software developers, business analysts, and other stakeholders to understand system requirements and ensure test coverage.
  • Identify, prioritize, and track defects using issue tracking tools and ensure timely resolution with development teams.
  • Participate in Agile ceremonies to provide testing updates and gather feedback.
  • Maintain test environments and test data to support ongoing testing activities.
  • Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience as a QA Tester or similar role, with a focus on end-to-end testing and UAT.
  • Hands-on experience testing Salesforce software, Zuora, and payment gateways.
  • Full understanding of software testing principles, methodologies, and best practices.
  • Experience creating test plans, test cases, and test scripts for complex business processes.
  • Familiarity with Agile development methodologies and tools.
  • Advanced analytical and problem-solving skills with a keen attention to detail.
  • Good communication and collaboration skills to work effectively with cross-functional teams.
  • Ability to thrive in a fast-paced environment and deliver multiple priorities effectively.

Desired Candidate Profile:

  • Salesforce certifications.
  • Experience with test automation tools and scripting languages.
  • Knowledge of Zuora billing and subscription management platform.
  • Familiarity with APIs and web services testing.
  • Experience working in a SaaS environment or with subscription-based business models.

What We Offer:

  • A range of flexible working options.
  • Competitive compensation package and bonus.
  • 25 days holiday per year, increasing to 28 days after 2 years of continuous employment.
  • Two paid volunteering days a year.
  • Rich learning and development opportunities.
  • Pension and life insurance.
  • Health cash plan and online GP.
  • 24/7 Employee Assistance Plan.
  • Full access to Headspace.
  • Paid parental leave.
  • Season ticket loan and cycle to work scheme.
  • Central office location with all the snacks and refreshments you can ask for.
  • Regular opportunities to connect with fellow Trusties.
  • Access to over 4,000 deals and discounts.

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