Customer Support Specialist

6 days ago


Cradley Heath, Sandwell, United Kingdom Swindale Parks Recruitment Full time
Customer Support & Sales Administrator

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support & Sales Administrator. As a key member of our team, you will play a crucial role in ensuring smooth customer experiences and supporting the sales operation.

Key Responsibilities:
  • Provide exceptional customer support and resolve issues in a timely and professional manner
  • Assist with sales administration, including data entry, reporting, and analysis
  • Support customer onboarding and account management processes
  • Develop and maintain strong relationships with customers and internal teams
Requirements:
  • Graduate level (or equivalent) with a minimum of 12 months' experience in a customer support/sales administration/sales support role
  • Strong verbal and written communication skills, with the ability to engage professionally with customers and internal teams
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive starting basic salary of £24,000
  • A comprehensive pension scheme
  • 25 days' holiday + 8 statutory days

If you are a motivated and passionate individual with a strong customer focus, we encourage you to apply for this exciting opportunity.



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