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Team Leader

2 months ago

Cradley Heath, Sandwell, United Kingdom CREATIVE SUPPORT Full time
Job Title: Team Leader

Creative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will be responsible for overseeing the day-to-day management of our supported living services and outreach services.

Key Responsibilities:
  • Coordinating the delivery of care to a defined group of service users, ensuring that their needs, choices, and preferences are met.
  • Supervising, coaching, and performance managing staff, volunteers, and students to provide effective and personalized care.
  • Ensuring safeguarding measures are in place to protect vulnerable adults and ensuring all staff comply with these policies and procedures.
  • Promoting excellent customer care to service users, their families, and other agencies.
  • Developing warm and trusting relationships with service users.
Requirements:
  • Good written and verbal communication skills.
  • Strong organizational skills and ability to prioritize and manage a busy workload.
  • Flexibility to the needs of the service.
  • Willingness to follow instruction and accept supervision.
About Creative Support:

Creative Support is a passionate, inclusive, and anti-racist organization. We are a Stonewall Diversity Champion, Disability Confident Employer, and have recently received the Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.

We offer a range of benefits, including a probationary bonus, pension contributions, 28 days Annual Leave, and company-paid enhanced DBS. We are committed to providing comprehensive and outstanding training to our staff, and we are proud to be a Stonewall Diversity Champion.