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Customer Support

2 months ago

Cradley Heath, Sandwell, United Kingdom Swindale Parks Recruitment Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Support & Sales Administrator to join our team at Swindale Parks Recruitment. As a key member of our team, you will play a crucial role in ensuring smooth customer experiences and supporting the sales operation.

Key Responsibilities
  • Provide exceptional customer support and resolve issues in a timely and professional manner
  • Assist with sales administration, including data entry, order processing, and customer communication
  • Contribute to the onboarding process for new customers and ensure a seamless experience
  • Develop and maintain strong relationships with customers and internal teams
Requirements

To be successful in this role, you will need:

  • A minimum of 12 months' experience in a customer support/sales administration/sales support role
  • Strong verbal and written communication skills, with the ability to engage professionally with customers and internal teams
  • Excellent problem-solving skills and attention to detail
  • A proactive and flexible approach to work
What We Offer

We offer a competitive starting basic salary of £24,000, a pension scheme, and 25 days' holiday plus 8 statutory days off. If you are a motivated and passionate individual who is looking for a new challenge, please submit your CV to Carl Booth via this job portal.