Sales and Customer Engagement Specialist

1 day ago


Crewe, Cheshire East, United Kingdom Swansway Group Full time
About Us

Swansway Motor Group is a family-owned business established in 2003, operating 25 motor dealerships across Cheshire and the West Midlands. We pride ourselves on delivering exceptional customer experiences through our partnerships with leading brands such as Audi, Volkswagen, and Land Rover.

Job Description

The successful candidate will work as a Sales and Customer Engagement Specialist, providing outstanding customer service, scheduling services, and promoting products. This role is ideal for individuals who thrive in fast-paced environments and are eager to contribute to our team's success.

Responsibilities
  1. Support customers with service bookings, MOTs, and vehicle health checks
  2. Develop and implement sales strategies to meet targets
  3. Work collaboratively with colleagues to enhance customer experiences
  4. Maintain accurate records of customer interactions and transactions
  5. Identify opportunities to improve processes and procedures
Requirements
  • Degree-level education or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Self-motivation and a strong desire to succeed
  • Familiarity with CRM systems and data analysis tools


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