Client Service Professional

15 hours ago


Knottingley, Wakefield, United Kingdom TotalEnergies Full time
Job Overview

We are seeking a talented Client Service Professional to join our customer service team at TotalEnergies. In this role, you will be responsible for delivering exceptional client service, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Provide high-quality service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal teams to ensure effective communication and delivery of services.
  • Monitor and analyze client feedback to identify areas for improvement.
  • Develop and implement strategies to improve client satisfaction and loyalty.

**Requirements**

  • 2 years' experience in office-based customer service role.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Experience using CRM systems.

**What We Offer**

A salary of $62,000 - $72,000 per annum, based on experience.

A comprehensive benefits package, including health insurance and a retirement plan.

Ongoing training and development opportunities to enhance your skills and career progression.



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